JBRI Contact Solutions is a bilingual BPO platform helping U.S. businesses accelerate growth through customer support, appointment setting, virtual assistance, and outbound sales—all with expert agents who care about your success.
We deliver professional, measurable results across customer support, sales, virtual services, and back-office operations.
Professional customer support via phone, email, and chat. Every interaction protects your brand.
Expert agents who qualify leads and schedule qualified appointments. Real Estate & Insurance specialists.
Strategic outbound campaigns to nurture leads and generate new business opportunities.
Dedicated executive and administrative support. Calendar management, data entry, research, and more.
CRM management, data entry, order processing, and quality assurance to keep operations running smoothly.
Dedicated campaigns to source, qualify, and nurture high-potential leads for your sales team.
Instead of hiring one position at a time, get a full bilingual team built around your industry's exact workflow.
Appointment setter, ISA, customer support, CRM specialist, and QA working together to help you close more deals.
A dedicated bilingual team for quoting, policy support, and retention campaigns.
Patient scheduling, billing support, and front-office operations, fully bilingual.
Onboarding, technical support, and retention specialists for growing SaaS companies.
Lead qualifying, scheduling, and dispatch coordination for HVAC, plumbing, and electrical businesses.
Client intake, consultation scheduling, and case communication for law firms.
Client communication, scheduling, and CRM management for financial service businesses.
From real estate to SaaS, we bring specialized knowledge and best practices to every industry.
ISA support, appointment setting, lead follow-up for agents and brokers nationwide.
Quote processing, policy support, customer retention campaigns for all insurance lines.
Patient support, appointment scheduling, billing inquiries, and appointment reminders.
Intake support, appointment setting, case management assistance for law firms.
Client support, compliance-aware operations, appointment scheduling for advisors and brokers.
Onboarding support, customer success, technical support, and billing assistance.
Lead qualifying, quote scheduling, customer support for HVAC, plumbing, electrical.
Tenant support, maintenance requests, rent collection follow-up, lease inquiries.
Customer service, order support, returns processing, upsell and retention campaigns.
Lead generation, site survey scheduling, quote processing for solar and renewable energy.
Seamless integration with the platforms you already use. No learning curve. No disruption.
Whether you need 1 dedicated agent or an entire bilingual team, JBRI Contact Solutions is built to scale with your business. Let's talk about your goals.